Monday, June 2, 2014

Troubleshooting Medical Computer Network with Remote Link


Caleb is a technical support engineer for a medical computer network. He always faces the pressure
of completing a given task in less time and using less money in the process by the customer. In his line of work, he is often a one man show. He is required to be at multiple locations, to perform troubleshooting simultaneously. In the past, he relied on the data logging feature of the DMM to overcome the need to be physically present in multiple locations at a single time. However, some of the building facilities where the troubleshooting needs to take place can be as wide as 70 meters (230 ft). Hence, he would have to walk back forth for hours to check the DMM readings and then compile the data recorded in a report for his superior. In the event an intermittent fault occurs, he has to locate the fault with additional test points. This is tedious and time consuming.

Now, with the new Remote Link Solution U1115A and U1117A he can check test measurement data on real time basis. The 100 meters operating distance allows him to walk around the facility while keeping an eye on the test points he is monitoring. Typically, he uses two multimeters to monitor the temperature of a possible faulty component and the current drawn simultaneously. The magnetic back of U1115A Remote Logging Display allows Caleb to attach it to the panel next to the circuit breakers. With this he is free to manipulate other equipment controls. The best part, Caleb is now able to monitor up to 4 multimeters at the same time.  He can quickly generate test reports which eliminates manual data entry errors.

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